General Terms of Service
General Rules and Definitions
LSAT Unplugged maintains this website, any courses offered and other linked and related sites (the "Site") for the use of its customers, vendors, students, and other Site users ("Users") upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these "Terms of Service" and forms a binding agreement between you and LSAT Unplugged. If you do not agree to these terms, do not use this Site.
Liability Limitation
LSAT Unplugged makes no warranties or representations as to the performance or merchant ability of the products or services referred to on this web site. LSAT Unplugged is not liable for any damage to hardware or software by anyone accessing this web site, or for loss of business or profits, or for any consequential damages made by any party using the information on this web site for any cause whatsoever, regardless of the form of action.
Third Party Web Site Links
LSAT Unplugged provides links to third party web sites for use by interested parties. LSAT Unplugged is in no way affiliated with these third parties and makes no representations regarding these sites or use of products or services from these sites. We do not endorse any product or service or its appropriateness. We have not confirmed the accuracy or reliability of any of the information contained on any third party's site.
Warranties
LSAT Unplugged makes no warranties or representations regarding the information provided by third parties or to the performance or the merchant ability of the products or services referred to on third party sites. We do not make any representations or warranties as to the privacy or security of any information, including credit card information, you may be requested to give to a third party.
Use of Site
LSAT Unplugged provides various materials, information, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the "Materials"). LSAT Unplugged provides various videos in courses offered through this site (the "Videos"). LSAT Unplugged authorizes each User to view and download one copy of the Materials. LSAT Unplugged authorizes each User to view the Videos only. Materials may be downloaded and a maximum of one copy of the Materials may be printed provided that Users make no modifications to the Materials and Users retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Materials or their contents, to any other person or entity. LSAT Unplugged may provide Users with access to Materials for limited period after initial registration. Any breach of these Terms of Service automatically terminates your authorized use of the Site. LSAT Unplugged provides information and guidance about law school admissions in it's Materials. LSAT Unplugged does not make any warranty of any kind (expressed or implied) as to the results that may be obtained from use of its Materials. In particular, LSAT Unplugged does not guarantee that the Materials will improve your chances of admission to law school, or that you will be admitted to any law school. LSAT Unplugged is not responsible for any loss, injury, claim, liability, or damage (including rejection from any law school) related to your use of the Materials, whether it be from errors, omissions, advice, or any other cause whatsoever. Your use of the Materials is at your own risk.
User Warranty
As a User you warrant that you are not an agent or employee of any other test preparation company and using the Site and Materials solely for the purpose of increasing your LSAT score, law school admissions, law school grades, or MBE score. You also warrant that you are not a resident or citizen of the European Union.
LSAT Course Refund and Cancellation Policy
Subscriptions can be canceled at any time and are not refundable. You keep whatever time you already purchased. For example, if you sign up on May 21st and you decide that you want to cancel on June 2nd, you'll still have access until June 20th. LSAC LawHub Advantage subscriptions are required by LSAC in order to use our course and are refundable only if they have not been activated.
Your LSAT Unplugged membership will continue month-to-month until canceled. To avoid interruption of services, we will automatically renew your subscription and charge the membership fee to your payment method on file each billing cycle until you cancel.
It is the member's sole responsibility to cancel their subscription if they no longer wish to use our services. Cancellation must be done through your account settings on our website or by contacting our customer support via email. Failure to use the service does not constitute cancellation and will not exempt you from payment obligations.
Cancellation will take effect at the end of your current billing period. No refunds or credits will be provided for partial months of service or for periods where the account was not used but remained active.
Following cancellation, you will continue to have access to our services until the end of your current billing period, after which your access will be terminated.
Revision of Terms of Service
LSAT Unplugged may at any time revise these Terms of Service by updating this posting without prior notice. Any changes will be effective immediately upon posting to the Site. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current Terms of Service to which you are bound. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.
Copyright Notification
All materials, names, and terms on the Site are the property of LSAT Unplugged except where otherwise noted. Nothing on this website should be construed as granting, by implication, or otherwise, any license or right to use any of these materials, names, terms, and trademarks displayed on this website, without the written permission of LSAT Unplugged. None of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of LSAT Unplugged. Any unauthorized use of any material contained on this website may violate copyright laws, the laws of privacy and publicity, and communications regulations and statutes. LSAT Unplugged enforces its intellectual property rights to the fullest extent of the law.
User Generated Content
You grant LSAT Unplugged a perpetual, nonexclusive, world-wide, royalty free, sub-licensable license to the submissions, which includes without limitation the right for LSAT Unplugged or any third party it designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any submission posted by you on or to any website owned by LSAT Unplugged, including any submission posted on or to LSAT Unplugged through a third party.
LSAT Content
All actual LSAT® content reproduced within this work is used with the permission of Law School Admission Council, Inc. (LSAC), Box 40, Newtown, PA 18940, the copyright owner. LSAC does not review or endorse specific test preparation material, companies, or services, and the inclusion of licensed LSAT content within this work does not imply the review or endorsement of LSAC. LSAT is a registered trademark of LSAC.
Tutoring Terms of Service
Tutoring Service Definition
LSAT Unplugged's Tutoring Services shall consist of remote instruction and, from time to time, other forms of support in order to help the Client prepare for the Law School Admissions Test (LSAT).
Human summary: We tutor. It's online. You know this.
Tutoring Hours, and How They're Serviced
After a Client purchases a 5-Hour, 10-Hour, or 20-Hour Package, the Client is entitled to five, ten, or twenty Tutoring Hours. If the Client purchases a package denominated by some other number of hours—say, N hours—the Client is likewise entitled to N Tutoring Hours. LSAT Unplugged shall service each Tutoring Hour with an hour of Scheduled Simultaneous Instruction. "Simultaneous Instruction" means live remote instruction conducted via Zoom or some other electronic platform, and by a Tutor affiliated with LSAT Unplugged. Something is "Scheduled" if it is conducted in accordance with a plan to which both the Tutor and Client have agreed. LSAT Unplugged is not obligated to provide service that is not Scheduled, although LSAT Unplugged may from time to time be willing to Schedule something on short notice. LSAT Unplugged is not obligated to provide help via email or any means other than Simultaneous Instruction, though LSAT Unplugged may from time to time be willing to do so. In some cases, LSAT Unplugged will deduct the time a Tutor spends on such activities from the Client's Tutoring Hours, though LSAT Unplugged will never do so without the Client's permission. Emails primarily pertaining to the Scheduling of Simultaneous Instruction will never count as Tutoring Hours.
Human summary: If you buy, say, ten hours of tutoring, you get ten hours of live instruction, but you don't get unlimited help via email. We might respond to emailed questions off the clock, but we reserve the right to tell you that our responses will have to be on the clock. Emails about scheduling are never on the clock.
Non-Transferability of Tutoring Hours
The Tutoring Hours purchased by the Client are intended solely for the use of the Client and are non-transferable. The Client may not assign, transfer, or share any portion of their Tutoring Hours with any other individual or entity. Any attempt to transfer or share Tutoring Hours will be considered a breach of these Terms of Service and may result in the termination of services without refund.
Human summary: You can't transfer your tutoring hours to someone else.
Time Period and Scope of Tutoring Services
The Tutoring Services shall expire when LSAT Unplugged has serviced the Client's Tutoring Hours or a year after the Client's purchase of said Tutoring Services—whichever comes sooner.
Human summary: Your hours expire after a year.
Scheduling Considerations
A Scheduled session of Simultaneous Instruction is a Tutoring Session. LSAT Unplugged cannot guarantee the Client more than three one-hour Tutoring Sessions per week unless the Client and LSAT Unplugged make an arrangement for such beforehand. A Business Day is a day that does not fall on the weekend or on an American Federal holiday. LSAT Unplugged cannot guarantee the Client a Tutoring Session on a day that is not a Business Day. If a Client requests a Tutoring Session that has not been previously Scheduled, LSAT Unplugged cannot guarantee that it will be able to accommodate such a request in fewer than four Business Days.
Human summary: We can't guarantee you more than three sessions per week unless you arrange it with us before you purchase. After you initially schedule your sessions with us, we may need about a week's lead time if you need to reschedule. We might not be able to work on weekends or holidays unless you arrange it with us beforehand.
Lateness, No-Shows, and Rescheduling Policy
Unless the Client cancels or reschedules, LSAT Unplugged will deduct the duration of a Scheduled Tutoring Session from the Client's Tutoring Hours, whether or not the Client attends all or part of said Scheduled Tutoring Session. If the Client fails to attend a Scheduled Tutoring Session within 20 minutes of the Tutoring Session's start time, LSAT Unplugged shall consider the Client to be a No-Show and will not continue to wait for the Client. LSAT Unplugged will deduct the full time of the Scheduled Tutoring Session from the Client's Tutoring Hours. LSAT Unplugged requires 48 hours notice to cancel or reschedule a Scheduled Tutoring Session.
Human summary: We require 48 hours notice to reschedule or cancel a session. If you don't cancel or reschedule, we'll deduct a scheduled session from your total time, even if you're late or a no-show. We'll wait for you for 20 minutes.
Confidentiality
LSAT Unplugged Tutors may share the Client's information with other LSAT Unplugged Tutors or affiliates of LSAT Unplugged for the purpose of better serving the Client. LSAT Unplugged shall in all other respects keep the Client's personal information and test scores confidential unless LSAT Unplugged is compelled to divulge information by a sovereign legal authority.
Human summary: Our Tutors might ask their colleagues for advice. Other than that, everything is confidential.
Timely Replies
LSAT Unplugged will make a good-faith effort to respond to the Client's emails in a timely fashion and within 48 hours of receipt. After a Client purchases Tutoring Services, LSAT Unplugged shall send the Client an Intake Form. Within 48 hours of the Client's completion of the Intake Form, LSAT Unplugged shall match a Client with a Tutor, and the Tutor shall reach out to schedule a meeting with the Client.
Human summary: You'll hear from us within 48 hours of submitting your intake materials.
Refund Policy
LSAT Unplugged does not offer any refunds with the exception of students who meet the conditions of our Higher Score Guarantee and 170+ Score Guarantee. No refunds are provided for unused tutoring sessions or services.
Please note: This refund policy applies to all tutoring sessions, whether used or unused.
Payment Plans
By entering into a payment plan, users agree to pay the full amount in equal, monthly installments until their balance is paid in full. Failure to make payments on time may result in suspension of service or debt collection against the user.
LSAT Unplugged Subscription Sold Separately
A purchase of Tutoring Services does not include access to the LSAT Unplugged LSAT Course or LSAT LawHub Advantage from LSAC.
Attendance Policy
Clients are expected to attend all classes for which they have registered. If a Client misses a class, there will be no makeup class unless otherwise specified by LSAT Unplugged.
Conduct in Class
All Clients are expected to maintain a respectful and professional demeanor during classes, and to abide by our code of conduct. Disruptive behavior may result in the Client being asked to leave without a refund.
Materials and Supplies
LSAT Unplugged may provide certain materials for the class. It is the Client's responsibility to bring any additional supplies or materials as instructed by LSAT Unplugged prior to the class.
Human Summary: We'll give you some materials. Bring anything else we tell you to.
Guarantees
We are committed to helping you achieve your LSAT goals. Our guarantees provide confidence in our programs and a clear framework for eligibility and benefits. Below are the terms for both the Higher Score Guarantee and the 170+ Score Guarantee.
Eligibility Requirements
To qualify, you must be enrolled in an eligible LSAT Unplugged program, including live online courses or 1-on-1 coaching packages. A minimum of 3 months of participation in the program is required for either guarantee. You must complete the program by attending at least 90% of all scheduled live sessions (95% for the 170+ Guarantee), completing all assigned homework, practice questions, and full-length practice exams, and actively engaging with the program to demonstrate consistent effort and participation. Additionally, you must take an official LSAT within 60 days of completing the program and submit an official LSAT score report showing results before and after completing the program.
Higher Score Guarantee
We guarantee that your LSAT score will improve. If you do not achieve a higher score compared to your most recent official LSAT score or your initial diagnostic test score (if no prior official score exists), you may choose a full refund of your program fee or extended access to live group sessions and prep resources for up to 6 months or until the next LSAT test date, whichever comes first. For students starting with a diagnostic score below 160, we guarantee at least a 10-point improvement.
170+ Score Guarantee
For students with a starting score of 160 or higher, we guarantee a 170+ score. If you do not achieve a score of 170 or higher and at least a 10-point improvement from your initial diagnostic score, you are eligible to receive a full refund of your program fee or extended access to live group sessions and program resources at no additional cost until you achieve your goal.
Documentation Requirements
Submit official LSAC score reports showing diagnostic and final scores. Provide a record of completed assignments, practice tests, and attendance. For the 170+ Guarantee, submit evidence of scoring 170+ on at least two practice exams.
Exclusions and Limitations
Guarantees are only applicable to students who meet all attendance, homework, testing, and documentation requirements. Refunds are limited to fees paid for the LSAT Unplugged program and exclude additional costs such as LSAC registration or materials. Guarantees are not transferable to other exams or programs.
Fair Dispute Process
If you believe you met the requirements but were deemed ineligible, contact us within 14 days for a review.
Good Faith Effort Clause
Students must demonstrate a good faith effort throughout the program, actively participating in classes, completing assignments, and engaging with provided resources.
Other Conditions
Guarantee terms are subject to change. Updates will be posted on the LSAT Unplugged website. All claims must be submitted within 30 days of receiving your official LSAT score.
Chargebacks
In the event that the Client initiates a chargeback dispute with their credit card issuer or financial institution regarding any payment made to LSAT Unplugged under the terms of this Agreement, LSAT Unplugged shall immediately terminate all services provided under this Agreement.